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#1 App for Contractors, Irrigation Companies, Landscaping Companies, Plumbers, Electricians & More

Meet HFSM, contractor-built field service software for scheduling, dispatch, estimates, invoices, truck inventory, customer portals and more.

Updated November 12, 2026 Hunter HydroTech LLC Michigan Irrigation Knowledge Center
#1 App for Contractors, Irrigation Companies, Landscaping Companies, Plumbers, Electricians & More Your customers. Your schedule. Your technicians. Your estimates. Your inventory. Your invoices. One connected field service management platform. Running a service company takes more than getting the job done. Somebody has to answer customers, organize properties, schedule work, build routes, send technicians, document repairs, track materials, write estimates, collect payments and remember what happened at every location. When each task lives in a different app, owners spend too much time moving information around and not enough time growing the business. That is exactly the problem Hunter Field Service Management (HFSM) was created to address. Built out of the real-world needs of Hunter HydroTech LLC, a family-owned Michigan irrigation company, HFSM brings office operations, field work and customer communication into one platform for contractors and growing service businesses. Whether you operate alone, manage a small crew or dispatch multiple field teams, HFSM is designed to help you stay organized without giving up control over the way your company works. Explore the platform at HFSM.app. Why Overpay for ServiceTitan or Jobber? Stop Paying for Unnecessary Add-Ons and Compare What HFSM Includes Why should a contractor need separate systems for dispatching, estimating, customer records, truck inventory, inspections and customer communication? And why should an owner have to discover after signing up that the tools needed to run a real service business belong to a different tier or extra service? Platforms such as ServiceTitan and Jobber serve many contractors, and they may be the right choice for some businesses. But plan prices, user limits, features, upgrades and third-party costs are worth comparing. The lowest advertised starting price is not always the total cost of running your company—and the most expensive platform is not automatically the best fit either. HFSM's approach is different: build a connected field-service system with a broad set of operational modules, clear published plan options and room for trade-specific workflows. Instead of piecing together multiple unrelated tools, start with the processes your company actually uses and see how they connect. HFSM offers standard plans with 19 listed software modules, including core field service, dispatch, communications, payments, inventory, customer portal, fleet, service plans, marketing, finance and trade-specific modules. Availability and enabled functionality depend on your plan, configuration and release status. Third-party transaction charges and usage-based services may still apply; optional professional setup, migration and marketing services are priced separately. The right comparison is your full monthly software cost, the capabilities your staff will really use, and how smoothly those capabilities work together. See the HFSM features and current plans and pricing before you decide. Built by a Service Contractor, Not Just for a Software Demo Hunter HydroTech handles real appointments, real customers, seasonal rushes, repair diagnostics, equipment records and trucks that need to arrive with the right materials. Those experiences have influenced HFSM's design from the beginning. In irrigation, an office may be coordinating spring startups, pump service, winterizations, leak repairs and controller replacements in the same week. A dispatcher needs usable routes. A technician needs to know what is on the property and what happened last year. An owner needs to know what was quoted, which materials were used and whether the invoice was paid. The customer wants straightforward communication and access to their records. HFSM is being built around that entire service lifecycle, not just the calendar or invoice at the end. You can learn more about the company behind the software on the Hunter HydroTech About page. HFSM Features: What the Platform Offers Today The core HFSM web platform is available now. Below is an overview of its current operational capabilities and configured modules; particular tools may require the appropriate plan, company settings or supported integration. 1. Customer Management, Properties & Complete Service History Keep customer contact details, addresses, notes and communication history organized. Maintain separate property records for customers with multiple homes, businesses or managed locations. Attach equipment, past jobs, estimates, invoices, inspections and photos to the correct property. Look up prior work before a technician returns so the same problem does not need to be diagnosed from scratch. Maintain a more complete history as your company grows from a few clients to thousands of customer and property records. Why it matters: your team can see the customer relationship and service history instead of searching old texts, disconnected spreadsheets or paper invoices. 2. Job Management & Work Orders from Start to Finish Create service jobs and work orders tied to the correct customer and property. Record the requested service, assigned technician, instructions, job notes, status and relevant media. Support field steps such as On the Way, Arrived, Start Work, Pause, Resume and Complete, according to the job workflow. Add documentation of what was discovered, what was repaired, what needs follow-up and what the customer should know. Give field staff a clearer path from performing work to creating the invoice or estimate. HFSM is designed so the office and field team work from the same job record, rather than emailing job details back and forth all day. 3. Scheduling, Dispatch Board, Maps & Route Planning One of the biggest drains on a contractor's day is inefficient routing. HFSM brings scheduling and dispatch together with geographic planning so you can organize where technicians go and when. View scheduled jobs, technicians and service work from a central dispatch workflow. Assign work and plan routes by technician and service area. Review job locations on a map rather than relying only on a list of addresses. Work with preferred service days, appointment windows and stops that must remain fixed. Prepare route-heavy days—especially helpful for seasonal irrigation visits, maintenance routes and repeat services. Support location-aware operations and customer-facing on-the-way visibility when enabled. For a company doing multiple appointments in a day, better planning can help reduce unnecessary driving, improve consistency and leave more time for actual billable work. 4. Technician GPS & Customer On-the-Way Tracking Customers do not want to wonder whether a technician is still coming. HFSM supports a customer-oriented arrival experience where a technician's On the Way status can provide appropriate travel visibility up until arrival, subject to the company's configuration and location permissions. The goal is useful arrival information without exposing unrestricted employee location history to customers. GPS and mobile tracking capabilities are also areas HFSM continues to refine as its native mobile applications are developed. 5. Estimates, Proposals & Good / Better / Best Options Some repairs have one straightforward fix. Others have a basic repair, a longer-term improvement and a full replacement option. HFSM allows contractors to present alternatives clearly. Build estimates connected to the customer, property and job. Use company-defined products, services and prices. Present Good / Better / Best proposals when more than one solution makes sense. Show customers recommended work through customer-facing proposal workflows. Support approvals, declines and applicable deposit steps through the customer experience. Carry accepted work forward into the service and billing process. This can be especially valuable for an irrigation manifold rebuild, a smart-controller upgrade, a plumbing replacement or an electrical repair with different scope options. 6. Invoicing, Payment Workflows & Payment Plans When work is complete, the next step should not require rebuilding the job in a different system. Create invoices associated with the customer, property and performed work. Build invoices using products and services from your company's price book. Support sending invoice information through field-friendly customer communication workflows. Track payment-related records and applicable payment plans. Use available payment processing workflows, including supported Stripe integrations. Keep billing connected to the history of the job rather than leaving accounting context in a separate note. Payment methods, processor fees, financing options and integrations vary by configuration. Additional payment options and refinements are part of the ongoing roadmap. 7. Flat-Rate Price Book, Products & Services HFSM includes a company-controlled catalog for the work you sell and the materials you use. Build service items for common repairs, seasonal maintenance, installations or inspection recommendations. Set up flat-rate repair and service templates. Keep consistent company pricing across estimates and invoices. Organize products, services and relevant material information in one place. Use trade-specific starter content where supported, then customize it for your business. Reduce repetitive entry for services your company performs every week. A price book should reflect your costs, your labor and your market, not force every contractor into one fixed pricing formula. 8. Truck Inventory, Shop Inventory & Materials Used on Jobs This is one of HFSM's standout workflows. For service companies, inventory is not useful unless it connects to what the technician actually installs. Imagine invoicing a valve replacement and then remembering to manually subtract a valve, fittings and wire connectors from a spreadsheet. HFSM is being developed to keep that information connected throughout the job. Keep separate counts for truck stock and shop stock. Maintain an inventory catalog of the materials your business uses. Associate invoice products and services with suggested job materials. Record materials actually used while performing a repair or installation. Deduct recorded usage from the relevant truck inventory. Support inventory imports and exports where configured. Keep material use linked to the job for better follow-up and stock awareness. For irrigation companies, that may mean valves, solenoids, PVC fittings, poly pipe, sprinkler heads, nozzles and wire connectors. For plumbers, it could be fittings and repair parts. For electricians, devices, connectors and other truck-stock items. Deeper purchasing, scanning, transfers and inventory reporting remain areas of active expansion. 9. Customer Portal: Give Customers Their Own Login HFSM is not only software for the office and technician. It also provides a customer-facing portal designed to make important records accessible without requiring a phone call for every question. Depending on the company's enabled features and what has been marked customer-visible, customers can access: Their customer account and applicable property information. Prior service history and completed work records. Invoices, payment activity and available payment-plan information. Estimates, proposals and related approval workflows. Service photos, documents and forms that the contractor elects to share. Contracts, agreements and other permitted records. Property maps and equipment information made available by the company. Available on-the-way appointment visibility when supported. The contractor controls what is shared. Internal notes and technician-only materials do not need to become public simply because the customer has a login. The portal is also being expanded with additional self-service experiences. 10. Property Maps & Equipment Records A photo or note saying “valve box by the tree” is not always enough for the next technician. HFSM's property-mapping approach helps companies keep physical site information with the property record. In irrigation, a mapped property may include sprinkler zones, valves, backflow assemblies, controllers, pumps and notable underground components. Other trades can use property records for equipment and infrastructure relevant to their service work. Keep location-aware references associated with the property. Document equipment information and service history. Help technicians prepare before arriving at unfamiliar locations. Make appropriate maps visible to customers through portal permissions. Build a service record that becomes more valuable with each visit. 11. Inspection Forms, Checklists & Repair Recommendations HFSM includes structured inspection workflows for field teams that need more than a blank notes box. Use repeatable inspection templates and trade-specific starter libraries. Record results, photos, observations and recommended work. Build a history of inspection results for the property or equipment. Connect recommendations to follow-up opportunities and estimates where supported. Standardize the information gathered by different technicians. An irrigation inspection can cover zones, heads, valves, controller operation and water supply. Plumbing, HVAC and electrical businesses can organize equipment and system-specific checks using their applicable modules and templates. 12. SMS, Email & Customer Notifications Communication is part of the job. HFSM connects customer messaging to service records so employees can see useful context and customers receive clearer updates. Support two-way customer texting and transactional email in enabled workflows. Send appointment-related or service-related messages. Communicate when a technician has been dispatched or is on the way, where enabled. Send estimates, invoices and service documentation through supported channels. Keep communication history associated with company records. Some reminders and dispatch automations require explicit company enablement and may be in controlled rollout. Message volumes, carrier charges and other third-party communication costs may apply. 13. Service Plans, Memberships & Recurring Relationships A one-time repair should not mean losing the relationship. HFSM includes service-plan and membership modules to help companies organize recurring work, plan information and related customer workflows. For irrigation, think spring startup and fall winterization relationships. For HVAC, scheduled maintenance. For landscaping, recurring property work. These features create a foundation for stronger customer retention, while automated renewal and recurring billing capabilities continue to develop. 14. Dashboard, Financial Records, Fleet & Business Operations A growing contractor needs more than today's job list. HFSM's configured business modules encompass operational dashboards, finance and tax records, expenses, fleet information and related reporting workflows. The platform is expanding toward more complete connections among job revenue, expenses, technician time, fleet costs, inventory and profitability. Availability differs across modules, so companies should review the current feature list during onboarding rather than assume every financial automation is fully released. 15. Marketing, Opportunities, Reviews & Customer Retention HFSM's Marketing Center is designed to help a contractor get value from the customer relationships already in the platform. Organize opportunities and recommended work discovered in the field. Build customer audiences and reusable campaign templates in supported configurations. Plan seasonal follow-ups and service reminders. Connect reviews, referrals and retention efforts with actual service history. Develop marketing workflows without repeatedly exporting your customer database. Important: some marketing functionality is plan-dependent or still being rolled out. The 60-day free-trial configuration currently shows the Marketing Center as visible but locked. Separate hands-on website development, SEO, Google Business Profile and full growth-management services are offered as optional professional services—not free features included with every software account. 16. Owners, Office Staff, Dispatchers & Technician Permissions HFSM is designed for different people doing different jobs. The owner needs oversight. Dispatchers need scheduling tools. Technicians need a fast, usable field screen. Customers need access only to their own approved information. The platform supports company workspaces with configurable roles and module access. Company records are separated across tenant environments, and customer-facing documents can carry the contractor's own business identity. Designed for Irrigation, Landscaping, Plumbing, Electrical, HVAC & Other Field Service Trades Irrigation and sprinkler contractors: organize spring startups, repairs, winterizations, commercial service, valve and manifold work, backflow equipment, pump systems, zones, property maps, seasonal routes and customer histories. Landscaping and lawn-care companies: organize properties, recurring visits, crews, estimates, customer communications, materials and ongoing maintenance work. Plumbing companies: manage service calls, water heaters, fixtures, sump pumps, drain or sewer work, inspection records, job photos, repair options and invoices. Electrical contractors: document service locations, equipment, troubleshooting, estimates, materials and technician workflows. HVAC contractors: connect equipment history, inspections, maintenance relationships, dispatch, recommendations, quotes and payments. Exterior cleaning, garage-door, handyman and general service businesses: use the core customer, scheduling, work-order, billing and communication tools with relevant trade-specific configuration. HFSM is not limited to these industries. It is built around a general field-service foundation, with additional trade modules and specialized workflows developed over time. What's Next for HFSM? Native iPhone & Android Apps Coming Soon The HFSM web platform is available now, including field-friendly workflows accessible through a compatible browser. The team is also working on native mobile applications for iPhone and Android, with the goal of releasing them through the Apple App Store and Google Play Store after development, testing and store review. The native apps have not been announced as released, and there is no guaranteed public launch date yet. Until then, the browser-based platform remains the way to access HFSM. Other development and expansion priorities include: More refined mobile technician workflows: faster field actions, better job media handling and improved mobile navigation. GPS, route and dispatch improvements: continued development of location visibility, route behavior, locked appointments and customer-friendly arrival experiences. Expanded inventory controls: deeper transfers, purchasing, stock adjustments, scanning and material-usage reporting. More payment and billing options: broader supported payment methods, stronger payment-plan experiences and billing integrations. Richer inspection and trade libraries: more reusable forms, recommendations and industry-specific equipment workflows. Automations and customer follow-up: safer configurable reminders, recurring communications, review requests and marketing campaigns. Reporting, financial tools and integrations: expanded dashboards, job-cost insights and potential accounting integrations such as QuickBooks. Phone and call-center functionality: a future area of expansion, not a currently released full call-center suite. Customer portal enhancements: additional self-service functionality, service requests and clearer access to documents and history. Migration and onboarding improvements: easier movement of supported customer, property, equipment, job and pricing data from prior systems. These are development priorities rather than promises that every listed capability is available today. Features, release order, plan entitlements and timing can change as the software develops. The Public Launch Offer: 60 Days Free + 50% Off for Life HFSM is offering contractors a chance to work with the platform before committing to a paid subscription. CURRENT PROMOTION Start with a 60-day free trial under the current HFSM launch offer. Get 50% off for life on an eligible paid monthly or annual HFSM subscription when the qualifying purchase is completed and the discount is activated by February 28, 2027. Use promo code LAUNCH50 on the eligible checkout. Annual-plan savings may also apply, subject to the plan and verified checkout terms. Trial access and paid-plan entitlements are not identical; check the plan details before subscribing. A free trial by itself does not necessarily secure the lifetime discount. To qualify for the requested promotional deadline, the eligible paid subscription must be activated on time. Discount eligibility and final charges are determined at checkout; third-party transaction or usage costs, optional setup, data migration and professional marketing services are separate. Start your 60-day HFSM trial or review HFSM pricing and the launch offer. Switching from Jobber, ServiceTitan or Spreadsheets? Changing software is a business decision, not just an account signup. You may have years of customer information, job notes, equipment records, estimates, service history and price-book items you want to keep. HFSM has optional setup and migration offerings for supported data. The available path depends on the system you are leaving, the quality of your export and the data types supported by the migration process. Not every record or automation from another platform can necessarily be transferred. A sensible evaluation starts with your actual workflow: create a few customers and properties, build a real route, send a technician through a job, prepare an estimate, test inventory use and look at what your customer sees in the portal. Then compare the total cost against your current software setup. Stop Managing Five Apps. Start Running One Connected Service Business. Contractors should spend more time completing profitable work, serving customers and growing their teams—and less time figuring out which disconnected app has the information they need. HFSM combines the everyday essentials of field service management with deeper tools for contractors who need scheduling, dispatch, routes, job history, estimates, invoices, inventory, property maps, inspections, customer portals and ongoing business operations. Built from a working contractor's experience. Built for irrigation companies and many other service trades. Growing with real field feedback. Learn about the full platform at HFSM.app and explore how it could fit your company. You can also start the current 60-day trial to evaluate the software with your own workflow. HFSM is an independently developed product associated with Hunter HydroTech. “#1 App for Contractors” is promotional positioning, not a claim of an independently verified industry ranking. ServiceTitan and Jobber are trademarks of their respective owners; HFSM is not affiliated with or endorsed by either company. Features, rates, third-party charges and release plans may change.

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Hunter HydroTech provides residential and commercial irrigation repair, pump-system service, valve diagnosis, controller troubleshooting, backflow service, revamps and seasonal maintenance throughout Southeast Michigan.